Disclaimer Policy

Last Updated: January 30, 2026

Welcome to Trexplus.com. This Comprehensive Legal Disclaimer (“Disclaimer”) governs your use of our website, mobile application, and our physical retail operations (collectively, the “Services”). By interacting with Trexplus.com, either online or offline, you acknowledge and agree to the terms set forth in this document. If you do not agree with any part of this disclaimer, your sole and exclusive remedy is to discontinue the use of our Services.

1. General Information Accuracy Disclaimer

While we make every reasonable effort to ensure that the information provided on Trexplus.com is accurate and up-to-date, we provide all content, specifications, descriptions, and imagery on an “as is” and “as available” basis.

  • Technical Specifications: Detailed product specifications are often sourced directly from manufacturers. Trexplus.com does not guarantee the completeness or accuracy of these technical details.
  • Visual Representation: Product images are for illustrative purposes only. Actual products may vary in terms of color, finish, and minor aesthetic details due to photographic lighting or manufacturing changes.
  • Clerical Errors: We reserve the right to correct any typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability without prior notice.

2. Pricing & Inventory Volatility

Prices and availability of products listed on the Services are subject to change at any moment without prior notification.

  • Pricing Errors: In the event that a product is listed at an incorrect price due to a system glitch or manual entry error, Trexplus.com reserves the right to refuse or cancel any orders placed for that product, even if the order has been confirmed and payment processed. In such cases, a full refund will be issued.
  • Inventory Synchronization: Due to the simultaneous operation of our online platform and offline physical store, real-time inventory levels may occasionally fluctuate. Being “In Stock” on the website does not guarantee physical availability if a product was sold offline moments prior.

3. Reseller & Non-Manufacturer Status

Trexplus.com is exclusively a **Reseller** and not a manufacturer.

  • Product Performance: We do not verify, endorse, or guarantee the performance benchmarks or reliability claims made by product manufacturers (e.g., CPU speeds, SSD read/write speeds, or Monitor refresh rates).
  • Safety & Compliance: The responsibility for ensuring that products meet safety standards and regulatory compliance lies solely with the original manufacturer.

4. Warranty Disclaimer

Except as explicitly stated in writing, Trexplus.com disclaims all warranties of any kind, whether express or implied.

  • No Independent Warranty: We provide no independent warranty on any product sold. All warranties are “Manufacturer Warranties” only.
  • Service Responsibility: Any defects found after the initial 2-day return window must be addressed with the manufacturer’s authorized service center. Trexplus.com is not liable for the manufacturer’s refusal to honor a warranty or for the quality of repairs performed by third-party service centers.

5. Technical & Software Disclaimer

Regarding the sale of software, drivers, and virtual products:

  • Compatibility: It is the Buyer’s responsibility to ensure that software or computer components are compatible with their existing hardware. Trexplus.com is not liable for system failures or “Blue Screen” errors resulting from hardware/software incompatibility.
  • Malware & Viruses: While we maintain secure servers, we do not warrant that files available for download or digital keys delivered via email are free of viruses or other harmful components. We recommend using updated antivirus software at all times.

6. Limitation Of Liability

To the maximum extent permitted by applicable law, Trexplus.com, its directors, employees, and agents shall not be liable for any:

  • Direct, indirect, incidental, punitive, or consequential damages.
  • Loss of data, loss of profits, loss of business opportunity, or system downtime.
  • Personal injury or property damage arising from the use or misuse of hardware purchased from us.
  • Damages resulting from the “Custom PC Build” configurations chosen by the user, including thermal issues or hardware bottlenecks.

Our total liability to you for any claim arising out of these terms or the use of our products shall not exceed the total amount paid by you for the specific product in question.

7. Online VS. Offline Discrepancies

Trexplus.com operates both digital and physical retail channels.

  • Price Parity: Prices offered online may differ from prices in our physical store due to channel-specific promotions, platform fees, or local operational costs. We are not obligated to honor online prices for offline purchases or vice versa.
  • Policy Prevailance: In the event of a conflict between information provided by a sales representative in-store and these written policies, the written policies on Trexplus.com shall prevail.

8. Third-Party Links & Content

Our Service may contain links to third-party websites or services that are not owned or controlled by Trexplus.com. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge that Trexplus.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused by the use of such external content.

9. Force Majeure (Unforeseeable Events)

Trexplus.com shall not be held responsible for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to: natural calamities (heavy rains, landslides, earthquakes), pandemics, government restrictions, strikes, telecommunication failures, or power outages.

10. Professional Advice Disclaimer

Any information provided by our staff or on our blog regarding PC configurations, hardware comparisons, or troubleshooting is for general informational purposes only. It does not constitute professional technical advice. You should perform your own research before making high-value hardware investments.

11. Indemnification

You agree to defend, indemnify, and hold harmless Trexplus.com and its subsidiaries from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from your use of the Service or your violation of these terms.

12. Governing Law & Jurisdiction

This Disclaimer and all matters relating to your access to or use of the Services shall be governed by the laws of India. Any legal action or proceeding relating to your access to or use of the Services shall be instituted in the courts located in Nadia, West Bengal, India.

13. Changes To This Disclaimer

We reserve the right to update, modify, or revise this Disclaimer at any time without notice. It is your responsibility to check this page periodically for changes. Your continued use of Trexplus.com following the posting of changes will mean that you accept and agree to the revisions.

14. Contact Information

If you have any questions or concerns regarding this Comprehensive Disclaimer, please contact us at:

    • E-Mail: servicetrexplus@gmail.com
    • Address: Bagula Bus Stand Opposite AXIS Bank ATM, Nadia, West Bengal, Pin: 741502

By using Trexplus.com, whether online or offline, you acknowledge that you have read, understood, and agreed to this Disclaimer Policy. Thank you for choosing Trexplus.com.