Shipping & Delivery Policy
Welcome to Trexplus.com, your premier destination for a wide range of branded computer items, both online and offline. This Shipping & Delivery Policy outlines the procedures and expectations regarding the shipment and delivery of products from Trexplus.com, whether you engage with us through our website, mobile application, or physical store.
1. Shipping Methods: We offer multiple shipping methods to meet your delivery needs, including:
- Online Orders: For online orders, we primarily use registered domestic courier companies and speed post services to ensure efficient and reliable delivery.
- Offline Store: When purchasing from our physical store, you have the option to carry your purchased items with you or inquire about available delivery services.
2. Delivery Timeframe: Our goal is to deliver your orders promptly. Delivery timeframes may vary depending on several factors:
- Online Orders: For online orders, we typically ship within a minimum of 5 working days and a maximum of 15 working days from the date of your order or as per the delivery date agreed upon during order confirmation. Delivery times may vary based on the courier company or postal authorities’ norms.
- Offline Store: If you make a purchase in our physical store, our staff will provide you with estimated delivery or carry-out options based on product availability.
3. Delivery Address: All orders will be delivered to the registered address provided by the buyer at the time of purchase, as per the credit/debit card details unless otherwise specified at the time of the order.
4. Transit Responsibility: While we strive to use reputable courier services, Trexplus.com is not responsible for any damage to products during transit to the buyer. We take necessary precautions to package products securely to minimize risks.
5. Updates and Communication: We will provide updates and communication regarding the status of your order and expected delivery timelines. You can track your online order through our website or contact our customer support for assistance.
6. Offline Purchases: For purchases made in our physical store, please inquire with our staff for specific delivery options and timelines.
7. Natural Calamities and Delays: Unforeseen natural calamities or adverse weather conditions, such as heavy rains or landslides, may cause delays in product delivery to areas affected by these events. In such cases, delivery may take an additional 2 to 3 days.
8. Contact Us: If you have questions or concerns regarding your order’s shipment and delivery, please contact us at:
- E-Mail: email@example.com
- WhatsApp: 9083527119
9. Conclusion: Trexplus.com is dedicated to providing a seamless and reliable shopping experience, whether online or offline. We appreciate your trust in us as your preferred source for branded computer items and strive to meet your expectations regarding shipment and delivery.
By using Trexplus.com, you acknowledge and agree to the terms and conditions outlined in this Shipping & Delivery Policy.
Thank you for choosing Trexplus.com for your computer item needs. Your satisfaction is our priority, and we are here to assist you every step of the way.